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Job Hiring No Experience Needed – Due to the COVID-19 situation, a large portion of the workforce has shifted from the office to working from home. It remains to be seen whether this is an overall positive or negative development, but this is not the only paradigm shift brought about by the global pandemic. It has also caused huge job losses in industries across the board.
If you count yourself among the unfortunate people who lost their source of income due to the pandemic, you may be happy to know that there has been a significant increase in online jobs that require little or no experience. As long as you have a computer, a reliable Internet connection, perhaps a headset, and a ton of self-discipline, you may find that one of the following no-experience online jobs is a better fit for your interests and abilities.
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If you have a passion for words, perhaps a career in writing will excite you. You can work directly for a company that needs regular content or freelance for several individuals or companies doing project-based work.
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Writing is one of the most affordable work-from-home jobs you can do, and most business entities that require the service are often more concerned with the quality of your writing and less concerned with any training or work experience you may have. To find writing jobs, you can apply for jobs on sites like Textbroker.
For those with a more advanced understanding of the English language, editing may be more to your liking. Many editors have a stable online job without any experience, and you can easily become one of them. Although this job requires little to no experience, it does require you to have a keen eye for spelling and grammatical errors, as well as conflicting or unexplained information in a writer’s work. Some companies that regularly look for editors include Scribbr and Wordvice.
Nowadays, almost anyone can create their own website thanks to the many tools available online. But the creativity and innovation needed to create a truly exceptional website is thankfully still lacking. So, if you consider yourself a talented developer, the many online jobs available for hiring without experience for web developers can be an excellent source of projects to build your work-from-home career.
SEO companies are always looking for people with great web development talent, and you will discover that these companies post their job openings on job search engines like SimplyHired.com. .
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Just like an office assistant, a virtual assistant is responsible for various office duties including data encryption, document filing, record keeping, managing phones, scheduling appointments, and the like. However, tasks can vary depending on the company. Although a virtual assistant is one of the most inexperienced online jobs, applicants need to be able to self-manage effectively, with tremendous skill in organization and dependability. Servcorp.com and OKAYRelax.com are just a few examples of companies that offer virtual assistant services.
Online academic teaching jobs often have no requirements except patience to ensure the student fully understands the lesson. However, some lessons are of a high level of academic difficulty, and may require a four-year university degree before you can qualify to teach them. You may find an online teaching job without any experience that suits you on Studypool.com or Tutor.com.
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Call Center Hiring – With or without experience, working as a call center agent has never been easier and more popular in the Philippines.
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Thanks to the booming Business Process Outsourcing (BPO) industry in the Philippines, there are plenty of vacant call center agent positions to fill the rapid growth in the outsourcing industry. This has led to millions of Filipinos pursuing this profession as a career, with more and more every year. There is no doubt that the job of a call center representative is still one of the most in-demand jobs in the Philippines.
At Global Strategy, even fresh graduates with no experience are welcome to apply for the position of Contact Center Representative (CSR). Furthermore, applicants can submit their CV through our online platform.
We are looking for Contact Center Representatives to join our strategically great team! #ApplyNow and get a P20,000 signing bonus when you are hired.
A call center agent or contact center representative is often tasked with answering a customer’s questions regarding a specific product or service. Another major job of a CSR might be to make outbound calls to customers.
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However, this will still depend on the needs of the individual customer. For example, one account may be more prone to technical issues.
Meanwhile, another will focus mostly on invoices, warranties and shipments. In general, when it comes to being a call center agent, your main job will be to assist customers and provide information on behalf of the company, usually over the phone (although some may involve communicating via email as well).
Another thing to consider is whether you will be assigned inbound or outbound tasks. The main difference between the two is making or answering calls.
If you are assigned to an inbound account – you will be tasked with answering calls from clients, customers, or those looking for inquiries. Meanwhile, outsourced call center agents are the ones making the calls. However, there will be instances where the inbound agent will have to re-contact the customer to follow up.
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Now that you’ve learned some of the key job descriptions for a call center agent, we need to talk about the skills required to excel as one. As such, here is a list of skills a call center representative needs.
Being a CSR means you have to use a variety of skills on a daily basis. The most important of these skills are strong communication skills. But sometimes, being good at English is not enough.
In most cases, you also have to be excellent at conversing with others. Moreover, you must have great listening skills because most of what you have to do is listen to customers and their issues.
Relationship building is another skill a good social worker should bring to the table. Communicating with customers in an organic way not only makes your job easier, but it can also bring more business to the company.
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Unfortunately, one thing call center agents are synonymous with is “angry customers.” So, if you want to start your career here, expect to meet a few of these people.
Of course, customers have the right to be upset when they encounter problems with a product they paid for. Unfortunately, most of this anger can be directed at you. But the truth is that this anger is often due to a bad experience.
Now, your job is to address the client’s problems in a calming manner. Make sure they understand that the problem will be resolved and that you are stressing them out.
As a call center agent, one of your duties is to provide a satisfactory solution to their problems. You can do this by emphasizing the call to action.
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In most cases, call center agents prepare “scripts” when they encounter angry customers. But the truth is that these texts ultimately make you sound robotic. Nobody likes that and that much is clear.
Instead, what you can do is “structure” your responses rather than creating scripts. This way, you can adjust what you want to say depending on your customers’ unique situation. Think of it as a “template” and not a “word for word” copy.
Multitasking is something you need to learn as a call center agent. Because of the fast-paced environment, you will be out there, needing to keep up.
The way you manage your time and organize your workflow can make a big difference. For example, if you’re troubleshooting a customer’s problem, you obviously need to build a relationship.
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We do this in order to empathize with the customer and make them realize that we are doing our best to help. Naturally, we build rapport by talking and learning a little about clients and their issues.
But at the same time, you need to check what tools are available to you to try to solve the problem at hand. You can’t get stuck in building a relationship.
This is why the organization is important. As a call center agent, you need to set up your tools in an organized manner so that you can fix problems in a timely manner.
Whether we like it or not, change is inevitable, especially in a fast-paced industry like BPO. There will always be updates, changes in work schedules, changes in management, and even changes in work responsibilities.
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That’s why you always have to be prepared and quickly adapt to the changing landscape. Obviously, the biggest change you will see in a BPO company is changing timelines.
For most of us, that is